2011年10月26日水曜日

Tyranny of Toyota / トヨタの横暴 No.52


Bolt breaking of Toyota car / トヨタ車のボルト折れ

The young maintenance man who was right as for courtesy does not necessarily do imitation which asks the situation of a bolt crease and which there is not, removes the foil of a tire but and looks into the part in question. He merely grinned and 7 or 8 photographs of evidence were taken, and it pulled up immediately and went. Is it an idea which a maintenance man without even a tool says conducted what kind of investigation!?

Because "a national staff handled it with responsibility, and the answer from a general manager reported the cause of the bolt buckling up to a family", I was able to receive it when I would already have nothing to do.
I started preparations I went back to my own country promptly, and to face face-to-face talk. However, unfortunately, the issue of appearance to the American Congress public hearing of your company happened and couldn't but give it up.


礼儀は正しかった若い整備員は、ボルト折れの状況を尋ねるでもなく、タイヤのホイルを外し問題の箇所を覗き込む真似をする訳でもなかった。ただニヤニヤ笑って証拠写真7,8枚を撮って早々と引き上げた。 工具ひとつ持たない整備員がどの様な調査をしたと云うお心算でしょうか!?

室長からの回答は、『 現地スタッフが責任を持って処理し、ボルト折れの原因は家内に報告した』から、もう関係ないだろうと受け取れるものでした。
私は直ちに帰国し直接交渉に臨む準備に取りかかった矢先、御社の米国議会公聴会への出頭問題が持ち上がってしまった。


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